An excellent, enjoyable car buying experience from start to finish. Extremely friendly and professional service with attention to detail and no pressure. Really happy with my new car and will definitely recommend Globe Motors to family and friends.
Fab service can not fault them at all. Great experience from start to finish and I am one very happy customer with my new car. I would definitely recommend globe motors as the service is excellent and great piece of mind for after care.
Really good value, Excellent service, Professional and courteous. Would recommend to friends and family.
Mr Owen Little,
Are the five star ratings justified? What’s the after sales service like?
There are lots of reviews and five star ratings that deal with the process of buying a car from Bil and Jav at Globe Motors Blackburn. I agree with everything that’s being said about the whole experience of sourcing, going to see, and buying a car from these guys. We bought an old, but low mileage car from them 10 months ago and it was the most positive interaction I’ve had when buying a car.
I’ve waited to write this review because I was interested to get a feel for what the after sales/servicing experience is like at Globe Motors. The answer is that it’s just as positive, if not more so, than the business of buying the car from these guys in the first place.
Because the car we bought was quite old, (54 plate), but with stunningly low mileage, I was half expecting that there might be some kind of minor issue once we’d started running it in. There was, the car developed an intermittent weird groany noise somewhere in the front suspension. Everyone’s worst nightmare, a used car, out of its initial one month no quibble period, with an intermittent unidentified noise. When I phoned up to raise the issue it was immediately obvious that the only thing that mattered as far as they were concerned was to get things sorted out and resolved as quickly as possible. Luckily, when I took the car up to Blackburn it obliged by making the weird noise, everyone started talking about a “dry bush”, (it’s very important to note that at no point was the car dangerous, or could the problem have been foreseen in advance). At the end of the day it turned out not to be this simple and the guys response was to thoroughly check through every aspect of the problem area and arrive at the source of the problem, replace a couple of bits and then thoroughly test the car until they were able to report back that “they were pretty sure they’d solved it”. They had! I was absolutely bowled over by the time, effort, and professionalism they’d put into resolving this issue. I was even more amazed when I went to pick the car up and was told there was no bill/charge for parts or labour. I’ve never experienced this level of service anywhere else.
I’m just back from having Globe Motors service and MOT our car. Great friendly service once again.
As long as Globe Motors are around, we won’t be going anywhere else.
Just bought my third car for my daughter off globe motors blackburn and honestly say this dealership are brilliant in what they do, the comfort of buying a vehicle from Globe is very stress free, I wish all car buyers to Check them out and you will not be disappointed, I am also looking to change my own again so no guesses where I am going but only at Globe Motors. Once again Thank you to the globe motors team.
After visiting lots of used car showrooms I really wished I had gone here first!! What a great set of lads and the showroom and cars are spotless it was a pleasure to walk round!! My car I purchased might be a used vehicle but she certainly looked and felt new to me I’m over the moon!! Thanks all xx
Went with my father who was treated very politely and would not hesitate to visit again
Excellent customer service, very helpful throughout the whole process of viewing, test drive, purchase. Professional service, would definitely recommend.
So myself and my wife were unexpectedly searching for a car after an accident had caused our family car to be written off. We knew exactly what we wanted, we previously had a VW Touran and wanted a replacement one as it was perfect for our family (3 car seats in the back).
We needed one quickly and looked at various ones around the north east but didn’t get a good feel for the cars or the people selling them.
One evening we spotted one for sale with Globe Motors and I am so glad we did. We went and viewed the car and from the minute we stepped into the garage to when we picked up the car it was nice to actually be treated like a valued customer. The guys were very helpful and seemed to be very willing to help and answer any questions for us.
Under our circumstances it was stressful looking for a car but buying from the guys at Globe took a lot of the stress away.
I would have no hesitation in going back to buy another car or recommending anyone of my friends and family to buy one from the guys.
Excellent service from entry to the garage up to leaving having purchased vehicle.Friendly professional service no pushy sales people. Vehicles spotlessly presented.Test drive offered to ensure satisfaction with vehicle. Would I recommend yes. Would I buy from this business again yes.